Getting started
onboarding
subdomain
stripe
credits
Getting started
Knowledge Base
Getting started
1Payments
1Credits
2Storefront & packages
2Orders & delivery
1Troubleshooting
1Welcome to Pandora.ly. This guide takes you from a new reseller account to a live storefront with shareable links and purchasable packages.
What you need
- A business email for your reseller account
- A store name and support email (shown to customers)
- A logo (optional, but recommended)
- A Stripe account (or be ready to create one)
Step 1 - Create your store
- Open the Apply/Create Store page.
- Choose your .pandora.ly subdomain (example: acme.pandora.ly).
- Submit your reseller details.
After activation, you can access the reseller portal.
Step 2 - Add branding basics
In the reseller portal, set:
- Store display name
- Support email
- Logo
Step 3 - Connect Stripe
- Open Portal -> Settings.
- Click Connect Stripe.
- Complete any Action required steps in Stripe until your status is connected.
Step 4 - Buy credits
- Open Portal -> Credits.
- Buy a credit pack.
- Keep your balance above 0 so checkout stays enabled.
Step 5 - Create packages
- Open Portal -> Packages.
- Create a package with:
- Name
- Description
- Metrics included in the package
- Price and currency
- Publish the package when ready.
Step 6 - Share your storefront
Your storefront URL: https://{your-subdomain}.pandora.ly
Share it on your website, social channels, or direct messages.
Important notes
- Customers pay you at checkout through Stripe, and payouts go to your connected Stripe account.
- Storefront links are currently provided as .pandora.ly subdomains.
- If checkout is disabled, see Checkout troubleshooting.